Coronavirus Update


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H E L L O    R E T R E A T    G U E S T S

Regardless of things changing on Monday 19th July, Covid-19 is still very much around. As a result we will be keeping all our Covid -19 secure protocols in place, for everyone’s safety for the foreseeable future. We will therefore ask that you continue to wear your masks throughout your time in the salon, and all our staff will be too. We are delighted have you all in our spacious Covid-19 secure space and are really enjoying having you all in the salon. 

Very Best Wishes,   

The Retreat Team.  

Tel: 01252 726689



Please arrive to your appointment on your own and on time for us to achieve our new safety measures.

Please also ensure you have enough time on your parking for the full duration of your appointment. 

We are asking for everyone to wear a mask for their appointments at this time. 

We will have a queuing system outside the salon and front of house will come to greet you once your previous hairdresser’s guest has left the salon, or has finished having their colour applied.

Please do not come to your appointment if you have been feeling at all unwell. 

You will enter through the front door as usual, and leave via the side door to reduce traffic throughout the salon (we will therefore ask you to pay prior to your service to achieve this).


PPE will be worn by all staff.

We have screening at our backwash and will only be using sections that are two metres apart (with screening in place where appropiate to create further safety). 

Windows will be open to increase ventilation.

We have a perspex screen on the front desk. 

There will be multiple sanitation sections throughout the salon with hand sanitiser readily available.

Our cleaning has been enhanced in all areas with strict rotas.

Only single use bio-degradable towels will be used throughout your service.

Single use capes will be used.

All staff will wash their hands in-between each client.

All tools and sections will be sanitised between each client.

All gowns will be laundered between each use.

When you arrive at The Retreat you will see all the further safety measures that we have in place, and we are continuing to closely follow Government guidelines to ensure that we are Covid secure. 

We are on the edge of our seats waiting to see you all and create beautiful Retreat hair for you!
Very best wishes,

The Retreat Team