Coronavirus Update

 

covid 19 notice from the retreat lifestyle salon and spa in Farnham

 

H E L L O    R E T R E A T    G U E S T S

We are absolutely delighted to be reopening our doors Saturday 4th July after the latest announcement.  We are very much looking forward to seeing you all and we have put measures in place to keep all staff and guests safe throughout your experience. 

All previously booked hair appointments that fall on 4th July 2020 and later are still in our appointment book and still stand.  We have also been getting very busy from our online booking system which you are all able to make appointments on and see live availability.

We do not yet have the green light for our spa to reopen but we are closely following updates and will inform you as soon as we are able to see you for your beauty appointments.  All July beauty appointments will be cancelled and we will contact you to rebook as soon as we have the information that we are able to reopen. 

THINGS FOR YOU TO KNOW BEFORE YOU ARRIVE

Please arrive to your appointment on your own and on time for us to achieve our new safety measures.
We are asking for everyone to wear a mask for their appointments at this time. 

We will have a queuing system outside the salon and front of house will come to greet you once your previous hairdresser’s guest has left the salon, or has finished having their colour applied.

Please do not come to your appointment if you have been feeling at all unwell. 

You will enter through the front door as usual, and leave via the side door to reduce traffic throughout the salon (we will therefore ask you to pay prior to your service to achieve this).

NEW MEASURES

PPE will be worn by all staff.

We have screening at our backwash and will only be using sections that are two metres apart (with screening in place where appropiate to create further safety). 

Windows will be open to increase ventilation.

We have a perspex screen on the front desk. 

There will be multiple sanitation sections throughout the salon with hand sanitiser readily available.

Our cleaning has been enhanced in all areas with strict rotas.

Only single use bio-degradable towels will be used throughout your service.

Single use capes will be used.

All staff will wash their hands in-between each client.

All tools and sections will be sanitised between each client.

All gowns will be laundered between each use.

When you arrive at The Retreat you will see all the further safety measures that we have in place, and we are continuing to closely follow Government guidelines to ensure that we are Covid secure. 

We are on the edge of our seats waiting to see you all and create beautiful Retreat hair for you!
Very best wishes,

The Retreat Team